LibGuides: Management Project (HMSM): Hospitality sector

Hospitality

Free downloadable research and market reports on hospitality, tourism and leisure.

Hotels 2020: Beyond Segmentation
Strategies for growth in an era of personalization and global change
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Hotels 2020: Beyond Segmentation, reveals the spectrum of choices and preferences of future guests and what this means for hotels in an era of extreme personalization and global change.