LibGuides: Horizons in Hospitality: Design Thinking

Kernpublicaties

Design Thinking: overige titels

Catalogus - Design Thinking
Vind overige publicaties in de collectie van Zuyd Bibliotheek

Artikelen

Batat, W., & Addis, M. (2021). Designing food experiences for well-being: A framework advancing design thinking research from a customer experience perspective. European Journal of Marketing, 55(9), 2392-2413. Klik hier
Brown, T. (2008). Design Thinking. Harvard Business review, 86(6), 84-92. Klik hier
Deichmann, D., & Van der Heijde, R. (2016). How design thinking turned one hospital into a bright and comforting place. Harvard Business review. Klik hier
Mahato, S. S., Phi, G. T., & Prats, L. (2021). Design thinking for social innovation: Secrets to success for tourism social entrepreneurs. Journal of Hospitality and Tourism Management, 49, 396-406. Klik hier

Artikelen zoeken rondom dit thema? Zoek via

Discovery tool van Zuyd: DiZ
Google Scholar

Relevante sites

Design. Think. Make. Break. Repeat. Explore how to creatively solve complex problems, transform challenges into innovative opportunities, and achieve systemic change through life-centred design.
Design Kit Have a look at the website Design Kit for inspiring research methods to develop empathy with your guests and stakeholders, needed to develop hospitality concepts.
Design Kit Research Methods Human-centered design is a practical, repeatable approach to arriving at innovative solutions. Think of these Methods as a step-by-step guide to unleashing your creativity, putting the people you serve at the center of your design process to come up with new answers to difficult problems.
Framework for innovation The design thinking process. A model that aids into thinking outside the box and understanding how one can establish new ways of innovation within the customer focus. It is focusing on understanding which focuses on understanding what factors are involved within Design Thinking. Additionally, it helps us to tackle some of the most important and complex areas such as social, economic and environmental problems. It should help into seeing how one can aid organizations into transforming and develop their services.
more... less...

It focuses on:

Discover. The first diamond helps people understand, rather than simply assume, what the problem is. It involves speaking to and spending time with people who are affected by the issues.
Define. The insight gathered from the discovery phase can help you to define the challenge in a different way.
Develop. The second diamond encourages people to give different answers to the clearly defined problem, seeking inspiration from elsewhere and co-designing with a range of different people.
Deliver. Delivery involves testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will.
Human stories & ideas A place to read, write, and deepen your understanding
Toolkit: Customer Journey Visualization Tool No need to bother with the whiteboard, no reason to fight with PowerPoint, and no need to fill up landfills with more wasted post-it notes. Our journey visualization tool makes it easy to map out any customer journey directly in your internet browser. Start from scratch or choose a template, and when you’re done, email a link to yourself and your colleagues to save it for later and collaborate.

Horizons in Hospitality: Design Thinking

Design Thinking

Kernpublicaties

Design Thinking: overige titels

Artikelen

Relevante sites

Video