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Hotel Management: Books

About books

The library has a large collection of books, which has been specially compiled for the hotel management school. The books can be consulted on the spot, but you can also borrow them. There is also access to e-books, which can be searched online in specialised databases licensed by Zuyd Library.

Zuyd Library Catalogue

How to use the Zuyd Library Catalogue

Watch the 3 infoclips about the Zuyd Library Catalogue
1.Basic Search - 2.Advanced Search - 3.Citing with DiZ

Books in the spotlight

Strategic management for tourism, hospitality and events (4th Edition)

Placement Code: 375.1 Evan

Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a tourism, hospitality and events context and brings theory to life by integrating a host of industry-based case studies and exemples throughout.

The student's guide to reflective writing

Placement Code: 499.5 Mcmo

A practical, step-by-step guide to writing reflectively at university and beyond

Artificial intelligence for smart technology in the hospitality and tourism industry

Digital Access

Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry, focuses on the shifting requirements of the hospitality service industry, aiming to incorporate smart information technology into the tourism services. The volume is a valuable resource written specifically for tourism service industry professionals. It provides a focused approach to introducing Industry 4.0-related technologies. It also explains how artificial intelligence can support a company's strategy to revolutionize the business by sharing how to use this smart technology most effectively.

Marketing and design in the service sector: enhancing customer experience

Digital Access

Marketing and Design in the Service Sector: Enhancing the Customer Experience focuses on the new perspective of design in marketing within the service sector and how the space-scape and design-scape impacts on customer experience. The authors examine the most recent research to provide a new perspective on offline and online space in customer-oriented services, such as retail, healthcare, gyms, supermarkets, restaurants, cafes, hotels, leisure centres, airports, and banks.

The Hotel revenue bible: the complete guide tot increasing hotel revenue with the beste revenue management, digital ad's, social media marketing, sales, catering, F&B, and more

Placement Code: 361.11 Jord

The Hotel Revenue Bible is the “cure all” for all hotels that are ready to 10x their revenue numbers. This book allows you to increase your revenue with little to no additional expenses. The Hotel Revenue Bible will finally allow you to stop cutting expenses and focus on increasing your real problem and that's revenue.

Reimagining global hospitality: Envisaging the AI hotel of the future

Placement Code: 369.1 Mirz

This book provides a strategic roadmap creating the next generation of brands and experiences that create new wealth and make a difference in the world. It provides insights into using new technologies such as artificial intelligence to innovate the customer experience, restore meritocracy in the workplace and reshape economies with sustainable tourism. The author shares emerging business models and systems of corporate governance in diverse regions of the world and shares potential implications for government policies in a turbulent, multi-polar world

Rethinking Sustainability in Facilities and Workplace Management

Placement Code: 366.1 Meli

Also available as Digital Copy

This book discusses sustainability within the facility management industry, based on the realisation that most facility management businesses and departments actually find it hard to truly integrate sustainability into their strategies, tactics and day-to-day operations in a coherent way

E-BOOKS

Search online for e-books in the databases below.

DOAB

SpringerLink

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