De bibliotheek heeft een grote collectie boeken, deze is speciaal samengesteld voor de opleiding hotelmanagement. De boeken kunnen ter plekke geraadpleegd worden, maar je kan ze ook lenen. Tevens is er toegang tot e-books, die online gezocht kunnen worden in gespecialiseerde databanken waar Zuyd Bibliotheek een licentie op heeft.
Bekijk de vijf kennisclips over de catalogus.
Digital Access
The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.
Digital Access
This book is aimed at professionals, students, researchers and anyone wishing to understand the dynamics of price management in a constantly changing economic environment. It highlights the importance of transparency and fairness in maintaining consumer confidence, while demonstrating that Revenue Management is much more than a simple pricing technique: it is an essential strategic tool for many service companies.
Digital Access
Let's Go: How Core Values and Purpose Create a Business Journey Worth Making walks you through the process of discovery: how to determine what your company's core values can be, how to implement them, and how to test the process to figure out what works and what doesn't. You'll discover:How to find your company's purpose. Examples of core values that work. How core values are actualized
Digital Access
Now in a fully revised and updated fourth edition, Event Management in Sport, Recreation, and Tourism provides a comprehensive theoretical and practical framework for planning and managing events at all levels, from smaller local events to mega-events.Focusing on the role of event manager and their diverse facilitation responsibilities through each phase of the event planning process, the book is designed to encourage critical thinking, to help the reader to become an adaptable and capable manager ready to cope with the constantly evolving challenges of the contemporary events landscape.
Digital Access
This is the first book to move the reader step-by-step toward customer service perfection and true customer-centricity by creating, refining, and synchronizing employee behaviors, systems, and standards to together create the perfect customer service environment and customer experience for your customers.
E-BOOKS
Zoek online naar e-boeken in onderstaande databanken.
