Placement Code: 517.2 Nava
Lucid and easy to understand, Learning Statistics with jamovi covers the analysis of contingency tables, t-tests, correlation, regression, ANOVA and factor analysis, while also giving students a firm grounding in descriptive statistics and graphing.
Digital Access
To enable hotels to take an active role in shaping and controlling guest experiences, this study presents a theoretical vision of an Experience Based Booking and Selling (EBBS) model which is based on so-called extended service experiences.
Plaatsingscode: India 629.63 Koch
De auteur presenteert gerechten uit zijn sterrenrestaurant "Benares" in Londen. Het zijn eigentijdse gerechten uit de Indiase keuken geïnspireerd door keukens uit de hele wereld en op hoog culinair niveau.
Digital Access
Provides step-by-step guidance on implementing a sound system of internal controls for a hotel revenue category to assure the achievement of the organization's financial top-line target. It highlights the four types of controls: financial, operating, people-based, and systems.
Placement Code: 629 John
An irreverent, accessible, essential guide to the science of flavor and how to use it in your own kitchen, from the food scientist-confidante of some of the world's best chefs, Arielle Johnson, with more than 75 recipes--plus a foreword by René Redzepi
Digital Access
This project paper deals with the technological implementation of autonomous robots in the hotel industry. Firstly, the technological background should give an overview about the technological composition of (autonomous) robots. After that, the explicit implementation of this digital technology is explained in the context of the hotel industry. After explaining the evolution of the hotel industry, the current implementation of autonomous robots is illustrated, as well as the possible implementation by using an architecture diagram. After that, the advantages and disadvantages are analyzed, followed by a final conclusion.
Placement Code: 629.2 Saud
This book takes a delicious journey around all 193 countries on our planet. Each dish in this book is paired with relevant background information about each country.
Digital Access
As Generation Z will represent more than 50% of the workforce worldwide in the next few years, it is of utmost importance to explore their particular behavior in both the working environment, as well as their consumption patterns. As such, this contributed volume brings a focus on the contemporary marketing (and management) aspect of thetourism and hospitality industry as this is/will be shaped by Smart / Industry 4.0 apps, priority over sustainable futures, and Gen Z and Alpha individuals'aspirations, expectations, preferences and behaviors.
Digital Access
In the context of the tourism and hospitality industry, this book aims to offer a comprehensive blend of theoretical insights and empirical research. It delves into sustainable practices, customer experiences, co-creation dynamics, technology-driven tourism encounters, and emerging paradigms in digital marketing.
Plaatsingscode: 375.22 Holt
Hoe werkt Airbnb precies? Welke impact heeft Airbnb op de hotelsector? Waarom Kiezen reizigers voor Airbnb-accommodaties en niet voor een hotel, of omgekeerd? En zien Airbnb-hosts, hoteliers en toerisme-experts het fenomeen als een hype of als een blijver?
Op al deze vragen geeft dit boek een antwoord.
Placement Code: 366.9 Tomi
The handbook provides an introduction to the evolution of design as a way of thinking and achieving a competitive advantage across a range of sectors. It documents 80 methods that cover all stages of a design process, providing actionable guidance for applying the methods in workshops, education, research and practice.
Digital Access
This work brings together voices from a wide range of disciplines, providing a fascinating feast of scholarly perspectives on food and eating practices, contemporary and historic, local and global.
Plaatsingscode: 366.6 Boxt
Met GASTVRIJ! leer je hoe je iedere gastbeleving verhoogt op basis van de drie opeenvolgende thema's: gastvrije basishouding, teamontwikkeling en verkoop
Plaatsingscode: 369.11 Dela
Een boek voor ondernemers om te leren inzien welke opdrachtgevers het waard zijn voor te werken en welke niet, en hier vervolgens naar te handelen. De auteur beschrijft de zeven ergste soorten klanten, mensen die bijvoorbeeld niet duidelijk zijn in wat ze willen, eindeloos blijven praten of facturen niet betalen.
