Gastvrij leiderschap: Blauwdruk voor excellente gastvrijheid binnen je bedrijf by 
Hospitality Experience: an introduction to hospitality management by 
Gastvrijheid: filosofisch essay by
Een essay over de plaats van gastvrijheid in de moderne tijd. Gastvrijheid is alomtegenwoordig in het dagelijks leven, maar sommige mensen stellen dat door onder andere het massatoerisme de spontane gastvrijheid is vervangen door winstbejag, zakelijkheid en voorgeschreven gedragscodes. Ook binnen de migratiekwestie is gastvrijheid vaak niet de eerste impuls. Aan de hand van onder andere Homeros, christelijke caritas en Japanse ‘omotenashi' schrijft Peter Venmans over gebruiken van (on)gastvrijheid door de eeuwen heen. ‘Gastvrijheid’ is in een heldere, erudiete stijl geschreven. Een boek voor geoefende lezers op zoek naar filosofische diepgang en reflectie op belangrijke hedendaagse thema’s. Peter Venmans (1963) is een Vlaamse filosoof en hispanist. Hij schreef meerdere boeken. Bookarang
Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly by 
Hospitality from within by
Hospitality from within dives into the foundation of what it takes to deliver thoughtful and genuine service. Created by hospitality expert Sarah Dandashy, this book explores the nuances of service, what it means to form real connections with guests and colleagues and provides the emotional framework to effectively build thes relationships
Hospitality: A New Dawn in Sustainability & Service by 
Mood maker: het ontwikkelen van gastvrije organisaties by
In 'Mood maker' leert auteur John Hokkeling managers van dienstverlenende bedrijven wat gastvrijheid inhoudt en wat het oplevert. Het boek bestaat uit drie delen: 'wat is gastvrijheid', de 'basis van gastvrijheid' en het 'ontwikkelen van gastvrijheid'.
The Heart of Hospitality by
Success in today's rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company's president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today's top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today's new breed of luxury travelers Double-five-star chef and hotelier Patrick O'Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today's travelers Restaurateur Traci Des Jardins on building a "narcissism-free" hospitality culture Legendary chef Eric Ripert's principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, "If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you'll find the secrets here."
De onderwerpen omvatten:
- Culinaire kunsten
- Demografie en statistiek
- Ontwikkeling en investering
- Beheer van voeding en dranken
- Horecarecht
- Hotelmanagement en administratieve praktijk
- Vrijetijds- en zakenreizen
- Markttrends
- Technologie
Zie voor meer informatie over deze databank: Libguide Hospitality & Tourism Complete
